Welcome to the telemaxbd.com.bd
website (the "Site") operated by Telemax Bangladesh. We respect your
privacy and want to protect your personal information. To learn more, please
read this Privacy Policy.
This Privacy Policy explains how we collect, use and (under certain conditions)
disclose your personal information. This Privacy Policy also explains the steps
we have taken to secure your personal information. Finally, this Privacy Policy
explains your options regarding the collection, use and disclosure of your
personal information. By visiting the Site directly or through another site,
you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. We
shall therefore only use your name and other information which relates to you
in the manner set out in this Privacy Policy. We will only collect information
where it is necessary for us to do so and we will only collect information if
it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by
law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details.
During your visit to the Site you remain anonymous and at no time can we
identify you unless you have an account on the Site and log on with your user
name and password.
We may collect
various pieces of information if you seek to place an order for a product with
us on the Site.
We collect, store and process your data for processing your purchase on the
Site and any possible later claims, and to provide you with our services. We
may collect personal information including, but not limited to, your title,
name, gender, date of birth, email address, postal address, delivery address
(if different), telephone number, mobile number, B-Kash/Rocket, payment
details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and
to provide you with the services and information offered through our website
and which you request. Further, we will use the information you provide to
administer your account with us; verify and carry out financial transactions in
relation to payments you make; audit the downloading of data from our website;
improve the layout and/or content of the pages of our website and customize
them for users; identify visitors on our website; carry out research on our
users' demographics; send you information we think you may find useful or which
you have requested from us, including information about our products and
services, provided you have indicated that you have not objected to being contacted
for these purposes. Subject to obtaining your consent we may contact you by
email with details of other products and services. If you prefer not to receive
any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery
of the product to you (for example to our courier or supplier). You must only
submit to us the Site information which is accurate and not misleading and you
must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot
be retrieved directly by us. However, you may access this information by
logging into your account on the Site. Here you can view the details of your
orders that have been completed, those which are open and those which are
shortly to be dispatched and administer your address details, bank details (
for refund purposes) and any newsletter to which you may have subscribed. You
undertake to treat the personal access data confidentially and not make it
available to unauthorized third parties. We cannot assume any liability for
misuse of passwords unless this misuse is our fault.
We may use your
personal information for opinion and market research. Your details are
anonymous and will only be used for statistical purposes. You can choose to opt
out of this at any time. Any answers to surveys or opinion polls we may ask you
to complete will not be forwarded on to third parties. Disclosing your email
address is only necessary if you would like to take part in competitions. We
save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites,
our products, sales promotions, our newsletters, anything relating to other
companies in our group or our business partners. If you would prefer not to
receive any of this additional information as detailed in this paragraph (or
any part of it) please click the 'unsubscribe' link in any email that we send
to you. Within 7 working days (days which are neither (i) a Friday, nor (ii) a
public holiday anywhere in Bangladesh) of receipt of your instruction we will
cease to send you information as requested. If your instruction is unclear we
will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for
various purposes, including ascertaining the general location of the users and
usage of certain aspects of the Site or a link contained in an email to those
registered to receive them, and supplying that anonymized data to third parties
such as publishers. However, that anonymized data will not be capable of
identifying you personally.
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
We may pass your
details to other companies in our group. We may also pass your details to our
agents and subcontractors to help us with any of our uses of your data set out
in our Privacy Policy. For example, we may use third parties to assist us with
delivering products to you, to help us to collect payments from you, to analyze
data and to provide us with marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection
and credit risk reduction. We may transfer our databases containing your
personal information if we sell our business or part of it. Other than as set
out in this Privacy Policy, we shall NOT sell or disclose your personal data to
third parties without obtaining your prior consent unless this is necessary for
the purposes set out in this Privacy Policy or unless we are required to do so
by law. The Site may contain advertising of third parties and links to other
sites or frames of other sites. Please be aware that we are not responsible for
the privacy practices or content of those third parties or other sites, nor for
any third party to whom we transfer your data in accordance with our Privacy
Policy.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.